The Federal Competition and Consumer Protection Commission (FCCPC) has begun examining Uber’s exit from Nigeria, with particular focus on whether the ride-hailing company left behind unfulfilled services and obligations to customers.

The Chief Executive Officer of the commission, Tunji Bello, disclosed this in a text message to Bloomberg, saying officials were looking into the manner of the company’s departure.

“FCCPC officials are looking into the manner of their exit, particularly in respect of unfulfilled services to the customers,” Bello said.

The development comes four days after Uber announced that it would wind down its operations in Nigeria and Uganda, effective September 2, 2026.

Uber’s decision ended its operations in Nigeria, where the company launched in Lagos in 2014, reportedly catching some riders and drivers by surprise.

In a notice to drivers, the company said it had made the “tough decision” to wind down its Nigerian operations but did not give a specific reason for the move.

Uber said riders would no longer be able to receive trip requests through its app from September 2, while its Help Centre would remain available to assist drivers with questions about the development until September 24.

The exit came amid growing competition in Nigeria’s ride-hailing market from operators including Bolt and inDrive, as well as economic pressures affecting consumers and the cost of operating mobility services.

It also followed a recent disagreement between Uber and the Federal Airports Authority of Nigeria (FAAN) over the regulation of e-hailing operations at airports.

FAAN Managing Director, Olubunmi Kuku, said the authority had no role in Uber’s decision to leave Nigeria, explaining that its interventions were driven by passenger safety, accountability and concerns over touting at airports.

Kuku said FAAN had been seeking liability provisions from e-hailing companies regarding the conduct and safety of drivers operating on their platforms.

According to her, the companies had argued that the drivers were independent contractors rather than their employees, a position that created disagreements over responsibility for safety concerns involving drivers.