Hajj Ministry Suspends Umrah Firm, overseas Agent for Violations
Hajj Ministry Suspends Umrah Firm, overseas Agent for Violations
Saudi Arabia’s Ministry of Hajj and Umrah on Sunday announced the suspension of an Umrah company and its overseas agent for failing to provide contracted accommodation for pilgrims.
In a statement carried by the Saudi Press Agency, the ministry said the company violated regulations governing services for Umrah pilgrims and visitors to the two holy mosques.
It noted that several pilgrims arrived in the Kingdom without mandated accommodation. This prompted immediate action against the company and its overseas agent, the ministry stated.
“The measures are intended to safeguard the rights of affected pilgrims, prevent a recurrence of such violations, and ensure the continued enhancement of service quality,” it added.
Last June, the ministry suspended seven Umrah companies due to deficiencies in providing transport services for pilgrims.
In an earlier report quoting the Hajj Ministry and the General Authority for the Care of the Affairs of the Two Holy Mosques, the SPA said more than 1.7 million Muslims from all over the world arrived in the Kingdom to perform Umrah during the month of Jumada Al-Akhirah, corresponding to Nov. 22 to Dec. 20.
