Keystone Bank Deepens Ikoyi Presence with Relocation of Awolowo Road Branch

Keystone Bank Limited has relocated its Awolowo Road, Ikoyi branch to a newly developed facility at 1 Keffi/Manuwa Street, Ikoyi, Lagos, as part of efforts to improve service delivery and reinforce its engagement with customers and businesses within the Ikoyi commercial district.

The lender announced the development in a statement made available on Thursday, explaining that the move from its former location at 36 Awolowo Road was driven by the need to enhance customer experience, boost operational efficiency, and strengthen its footprint in one of Lagos’ key business hubs.

According to the bank, the new branch was designed to offer a more modern and customer-focused banking environment capable of meeting the evolving needs of individuals and corporate clients operating in the Ikoyi axis.

The official opening of the facility, which took place on Wednesday, attracted members of the bank’s executive management, staff, customers, and stakeholders from the Ikoyi community.

Speaking at the ceremony, the Managing Director and Chief Executive Officer of Keystone Bank, Mr Hassan Imam, said the relocation was in line with the institution’s long-term strategy of consolidating its presence in strategic commercial locations while delivering responsive and innovative banking solutions.

Imam added that the move also supports the bank’s broader digital transformation and expansion agenda aimed at improving customer experience across multiple service channels.

“As a bank, we will continue to raise the bar in creating best-in-class service environments for our customers in line with our core values of professionalism and customer focus,” he said.

Also commenting, the Executive Director, South and Corporate Bank, Keystone Bank, Mrs Nnenna Anyim-Okoro, described the relocation as a practical expression of the bank’s customer-first philosophy and commitment to sustainable growth. She noted that the branch is positioned to function as a centre for business support, community engagement, and seamless banking services.

She added that the bank remains focused on continuous investment in people, technology, and operational processes to strengthen trust and improve service quality.

Customers within the Ikoyi axis welcomed the development, describing it as a forward-looking decision that reflects strong leadership and sensitivity to customer needs. They noted that the new location was strategically chosen to improve accessibility and efficiency for customers in the area.

Some customers also acknowledged the bank’s support for local businesses, particularly during challenging economic periods, and encouraged individuals and enterprises seeking reliable banking partnerships to consider Keystone Bank.